Peace of Mind
Guarantee

Peace of Mind Guarantee

Designing your space can be an
intimidating journey, but we’re
here to simplify the process and
make it easy to love where you live.
It’s our mission to provide you
with support every single step of
the way, so we've constructed the
Peace of Mind Guarantee:

Designing your space can be an intimidating journey, but we’re here to simplify
the process and make it easy to love where you live. It’s our mission to provide
you with support every single step of the way, so we’ve constructed the Peace of
Mind Guarantee:

1

If you’re ever having cold feet
about your designer match or
the progression of the project,
your dedicated Account
Manager will immediately
provide expert solutions to get
your dream space back on track.

If you’re ever having cold feet about your designer match or the
progression of the project, your dedicated Account Manager will
immediately provide expert solutions to get your dream space
back on track.

2

We’re here for you for all your
product ordering needs. If you
aren’t satisfied with a product
upon arrival–whether it’s
damaged, incorrect, or not to
your liking–our Concierge team
will take care of your
replacement, return, or refund.

We’re here for you for all your product ordering needs. If
you aren’t satisfied with a product upon arrival–whether it’s
damaged, incorrect, or not to your liking–our Concierge team
will take care of your replacement, return, or refund.

3

We’ll work tirelessly to offer you
an amazing experience—and will
handle problems as they arise
throughout the process. If our
model is just not the right fit,
we’re happy to offer a refund.

We’ll work tirelessly to offer you an amazing experience—and
will handle problems as they arise throughout the process. If
our model is just not the right fit, we’re happy to offer a refund.

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